Insurance Claim Procedure

We know when it come to claim, it is probably one of the most difficult part, dealing with Insurance Companies could be a nightmare, but you still need to face it otherwise, how can you get compensated for your losses.

Allianz understands that when you are involved in an accident, you may be too shaken to remember anything, or in the right frame of mind to read all the insurance procedures, so Allianz take the initiative and try to make things easier by putting up these videos for better and easier understanding.

Featured in these videos below, you will see Allianz Malaysia Head of Sales, Mr Horst Hermann Habbig providing professional advises.

At Allianz, we are committed in ensuring that your insurance claims is made easy every step of the way so you can continue focusing on what’s truly important in your life.

A good thing to know that when sending your vehicle to Allianz Panel Workshop for claim less then RM15,000, Allianz will immediately approved your claim and the workshop can commence repair work. For claim above RM15,000. Allianz will appoint a loss adjuster within 24 hours to expedite your claim.

Below is the video on how you can claim for your damages, be it accident, windscreen damage or lost of your vehicle.

If you have renewed your car insurance through us, simple give us a call, or drop us a email, and we will assist you through your claim.

Since Jan 2017, Allianz has taken customer service to a higher level that is unmatched by any others. Introducing Allianz Road Rangers to your rescue!

Allianz Road Rangers

Car Accident Claim

Windscreen Damage Claim

Car Theft Claim

HEAR WHAT OUR CUSTOMERS SAY